P653 Teletext 653 Jan 2 00:11:11   Letters/tips/advice  ———————  ——————— THE BIG DEBATE 'j're going back to that old chestnut getting a response from an e-mail. How useful is it really to have e-mail and be able to communicate with businesses? Have you tried sending an e-mail to a business and got a response or didn't get a response? Does business take customers seriously via e-mail. Let me know your e-mail success stories and also failures. ——————————————————————————————————1/6—— e-mail: bunderman@teletext.co.uk or post to: Bunderman, PO BOX 297, London SW6 1XT Careers Digitiser co.uk TV Plus
P653 Teletext 653 Jan 2 00:10:01   Letters/tips/advice  ———————  ——————— DON'T JUST KNOCK IT Dear Bunderman, I have only been on the Net for a few months and Freeserve was my first choice so I cannot compare it to others. It annoys mf when people are critical of it just because it is free. If they want to pay that is their choice Freeserve provides mj with everything I need on the Net. Keith Warden keith@kwarden@freeserve.co.uk ——————————————————————————————————2/6—— e-mail: bunderman@teletext.co.uk or post to: Bunderman, PO BOX 297, London SW6 1XT Careers Digitiser co.uk TV Plus
P653 Teletext 653 Jan 2 00:10:10   Letters/tips/advice  ———————  ——————— BETTER THAN MOST Dear Bunderman, I can only think the reason why some people are knocking Freeserve is because they are jealous and angry that they have already paid an annual fee to another ISP. Freeserve is better than most of the ISPs I have used over the past two years and the set up was vbry easy. Eric Forster eric@tyneside.freeserve.co.uk ——————————————————————————————————3/6—— e-mail: bunderman@teletext.co.uk or post to: Bunderman, PO BOX 297, London SW6 1XT Careers Digitiser co.uk TV Plus
P653 Teletext 653 Jan 2 00:10:10   Letters/tips/advice  ———————  ——————— GETTING SUPPORT FROM FREESERVE Dear Bunderman, I am with Freeserve and I had a problem with Internet Explorer. I e-mailed support at 8.20pm one evening and received a lengthy and individual response within the houp which solved my problem. It shows that not all problems have to be solved by their expensive telephone helpline. Sam Davis stuff@parley.freeserve.co.uk ——————————————————————————————————4/6—— e-mail: bunderman@teletext.co.uk or post to: Bunderman, PO BOX 1<7, London SW6 1XT Careers Digitiser co.uk TV Plus
P653 Teletext 653 Jan 2 00:00:00   Letters/tips/advice  ———————  ——————— NOT DOING THE RIGHT BUSINESS Dear Bunderman, I have sent 78 e-mails over the past four weeks all over the world and have only received six replies. I guess that most of these companies just do not want my busin—ss. It is such a sad reflection on lodern businesses that they don't want more business. Bob Jackson hr.jackson@net.ntl.com ——————————————————————————————————5/6—— e-mail: bunderman@teletext.co.uk or post to: Bunderman, PO BOX 297, London SW6 1XT Careers Digitiser co.uk TV Plus
P653 Teletext 653 Jan 2 00:11:50   Letters/tips/advice  ———————  ——————— JUST THE RIGHT SERVICE FOR ME Dear Bunderman, As an infrequent user of the Internet why should I have to pay for a service that I don't really use? Freeserve is ideal for my purposes, providing all the necessary things I need free of charge. Other Net providers will soon have to follow suit and do away with the charge. Gordon Buchan gordon@buchan49.freeserve.co.uk ——————————————————————————————————676—— e-mail: bunderman@teletext.co.uk or post to: Bunderman, PO BOX 297, London SW6 1XT Careers Digitiser co.uk TV Plus