P252 CEEFAX 252 Wed 2 Mar 21:01/00   1/5                RISE IN GAS DISCONNEC IONS The Gas Consumdrs Council has bust published a rfport which says that in the period January to September 1987, 45,263 gas customers were cut off. This is a 35.4 per cent rise over the same period of 1986N The rate of increase and proportion of customdps disconnected showed considerable variationN For example, there was a 68.8 per cent rise in Southdrn gas rechon, but 11.1 per cent in North ThamesN More
P252 CEEFAX 252 Wed 2 Mar 21:02/00   2/5                RISE IN GAS DISCONNECTIONS No single explanation for cut-off is knownN British Gas says the increases reflect the growing problem of debt and the effect of unemployment. But, there has been a recent decline in the rate of electricity disconnections, although there are more of them than of c sN In almost half the cases of gas disconnections monitored by the Gas Consumers Council, there had been no contact between the customer and British GasN Mord
P252 CEEFAX 252 Wed 2 Mar 21:01/01   3/5                RISE IN GAS DISCONNECTIONS The Gas Consuldqs Council recommends a reply paid postcard stating the Code of Practice be delivered to the customer on the debt collector's first visitN The postcard would encourage customers to let British Gas know what level of repaxlent they could affordN BG is pursuing this proposalN Repayment arrangements which break down bdcause customers cannot afford them, are a waste of time and money for British Gas and no use to the customer. More
P252 CEEFAX 252 Wed 2 Mar 21:00/11   4/5                RISE IN GAS DISCONNECTIONS A rapid decline in the number of coin prepayMdnt meters being installed in cases of hardship is a cause for concern, says the GCC report. As a last resort to avoid disconnection the Code of Practice states that a slot meter should be installed where it is safe and practical to do soN Because of problems of theft, safety and cost, the Gas Consumers Council does not opposf the phasing out of coin meters as long as pay-as-you-go alternatives are availableN More
P252 CEEFAX 252 Wed 2 Mar 21:01/30   5/5                RISE IN GAS DISCONNECTIONS The Gas Consuldqs Council report found the negotiation of reasonable repayment arrangfments and definitions of what constitutes hardship were hurdlesN Both British Gas and the electriciy boards qndertake not to cut off the supply bdtween October 1 and March 31 in households made sp entirely of pensionersN An Analysis of Gas Disconnections, Gas Consuldqs Council, 15 Wilton 2oad, London SW1V 1LTN Price £2. Mord
P252 CEEFAX 252 Wed 2 Mar 21:01/02   5/5             ££!£££!££!   H E IN GAS DIS ONFECTIONS The Gas Consumbps ounchl rdport found the negotiatIon of re!rNnable repaymfnt arrangfments and definitions of what consditutds hardship were hurdles. Both British Gas and thd electriciy boards undeptake not to c0t off the supply between October 1 and March 31 in households made sp entirely of pensionersN An Analysis of Gas Disconnections, Gas ConsuVdqs ouncil 15 Wilton 2oad, London Sg1V 1LT Price £2. Morb